Please note that this entire document is protected by copyright and you may not copy any text from it.
If you have any questions about this privacy notice, feel free to contact us at:
Company name: Promised Land Living
Contact email address: [email protected]
We take your privacy seriously and we have taken several steps to ensure that we provide you with clear and transparent information on how we process your data, and also inform you about your rights. If you feel that any information is unclear, or missing, please do not hesitate to contact us.
A summary of your rights:
We take your privacy so seriously, that we begin by explaining your data protection rights to your personal information as follows:
- Your rights of access and rectification: You may request access to or a copy of the information we process about you and ask us to rectify any incorrect data.
- Your right to erasure or restriction: In some circumstances, you may ask us to delete and/or restrict our processing of your data, but we cannot delete any data we are required to process.
- Your right to object to processing: In some circumstances, you may ask us to stop processing your data.
- Your right to data portability: In some circumstances, you may ask us to transfer your data to you or to another organisation.
- Also, if you’re unhappy about how we process your data, you have a right to complain to a national data authority. We hope, however, that you will contact us first so that we can try to resolve the matter for you in a satisfactory way.
Please contact us if you have any questions about or want to exercise one of your rights. You are entitled to a reply within 30 days.
The terms “we,” “us,” and “our” refers to Promised Land Living. The terms “user,” “you,” and “your” refer to site visitors, course registrants, graduates of the program, and any other users of the site.
The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you and/or your contact information, such as your name, phone number, and email address.
The Services provided by PLL are biblically-based individual and group coaching, live and online workshops, free resources and other products and services. (the “Service”).
Information We Collect
This Site typically processes personal data about:
- Website visitors
- Job applicants
- Former employees
We process personal data when you:
- buy our products or services
- join our membership
- subscribe to our newsletter
- opt in for our complimentary content
- sign up for our events, free-of-charge or paid
- respond to one of our surveys
- provide us with your contact details, e.g. give us your business card
- contact us via phone, text, email, social media or our website
- otherwise use our website, e.g. leave a comment
It is voluntary to provide us with personal data, but if you choose not to, we may not be able to provide you with our services. We do not rent, buy or sell personal data from or to others, use automated decisions or profiling in the processing of your personal data or process special category data.
We do share your information with trusted third parties who assist us in operating our website, conducting our business and servicing clients and visitors such as a cloud based customer relations management service. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties.
Purpose, lawful basis and retention periods
We only process your personal data when we have a purpose and a lawful basis for doing so. Under the GDPR Article 6-1, the lawful bases we rely on, are:
- Your consent
- We have a contractual obligation (contract)
- We have a legal obligation
- We have a legitimate interest
As a general rule, personal data should not be processed and kept for longer than necessary to fulfil the purpose for processing. In order to comply with this, we have yearly GDPR review days where we formally assess our GDPR work with the intention to amend, update and, if necessary, delete personal data. We will retain data for as long as we are required to as per applicable legal obligations related to for example accounting, tax or labour laws or any other relevant rules and regulations.
Your personal data is only retained for as long as we have a purpose and a lawful basis:
- Until you withdraw your consent (e.g. opt out for email and SMS marketing) and/or your contractual obligation to us to keep is completed
- For as long as we have a contractual obligation, and, if applicable, in accordance with accounting and bookkeeping rules and regulations (e.g. for sales)
- For as long as we have a legal obligation; in accordance with accounting and bookkeeping rules and/or other legal requirements and regulations (e.g. for employment)
- For as long as we have a legitimate interest or until you ask us not to process your data in such a way (e.g. marketing to existing customers)
You can always withdraw your consent for any data processing based on consent, and you can also reach out to us at any time if you’d like us to stop processing and/or ask us to delete any of your data.
We have routines in place to ensure that personal data is deleted from all relevant systems when we no longer have a purpose and/or legal basis to continue to process them
We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. These activities may include:
Free Resource Access
Subscription to podcast, blog or newsletter
Provide services to PLL (vendor, volunteer, employee, contractor)
We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site. This helps PLL to understand the type of content and the method by which this content supports users.
Third Party Links
The Site may use affiliate links in our business, promoted on our website, in emails or by other means. If you click on such an affiliate link, a tracking cookie will be set in your browser. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. If you then register an account with the affiliate vendor, and “our” tracking cookie is still active, both we and the vendor will be able to view your details, which may include, depending on the vendor, your name, contact details and sign-up details. Depending on the affiliate agreement we have with the vendor, we could then receive a small commission since we referred you to them. Please note that any agreements you enter with such an affiliate vendor, is solely between you and the vendor. If you choose to click on an affiliate link, it does not constitute any formal relationship or any obligations on our part.
We will always be transparent and inform you clearly when we use affiliate links, and we would never recommend products or services we have not used ourselves, and that we truly believe are valuable for you. The purpose is to provide you with relevant useful products and services, and to manage our business effectively. The lawful basis is where our legitimate interest is to offer you relevant useful products and services we think you will be interested in. We review this data at our yearly GDPR review day and delete personal data as appropriate, however no later than 5 years after you responded to the survey.
We take information security seriously and we will always do our utmost to safeguard your personal data in the best possible way. For example, we use strong passwords, data encryption, access control and/or two-factor authentication to secure our data and prevent unauthorized persons from accessing, altering, deleting, or in any way affecting the data we store, including your personal data.
We only allow others to access and/or process your personal data in accordance with our instructions, and only when strictly necessary (e.g. when we require IT support).
We have implemented a policy for technical and organisational measures and a routine for managing data breaches. If we experience a personal data breach, i.e. a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, and it poses a medium to high risk for the people affected, we will notify the national data authority within 72 hours. If the risk is deemed high for the people affected, we will also notify them directly, if possible.
Even with these precautions, there is certain level of risk associated with using the Site. You acknowledge that the personal information you voluntarily share with us through this Site runs the risk of being accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site occurring without our knowledge or consent. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.
In addition to the rights already listed above, PLL acknowledges rights within the European Union as outlined by the General Data Protection Regulation (“GDPR”). If you are a data subject as defined by the GDPR you are entitled to certain rights as follows:
You have the right to be informed with respect to your personally identifiable information (PII) retained by PLL. As such, you may request access to your data that PLL stores and the rights to either correct or erase your personal data.
Any personally identifiable information you choose to provide to PLL will be retained unless: (a) you request the information to be deleted at the above email address, (b) we stop using our existing data providers, or (c) at PLL’s discretion, we decide to remove the data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.
You have the right to withdraw consent provided to PLL concerning the processing of your personal data, as well as the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to not be subjected to automated decision-making via pre-ticked boxes, additions to our email marketing lists and the like.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the GDPR. However, if you find a location in our Site that is not in alignment with these GDPR requirements, we would request that you reach out to us first to provide us time to correct the error.
We require only the information that is reasonably required to contact you. We will not require you to provide consent for any unnecessary processing as a condition of us contacting you by way of submitting a contact form to us or any other traditional list building methods.
Updating Your Information
Updated: May 30th, 2020